| Adding
and Removing Items Within Your Shopping Cart
If
you want to order an item, click the 'Add to Cart' button for the item you wish
to order. After you add an item to your shopping cart, click 'Shopping Cart' to
see the items in your shopping cart. To
update the quantity of an item in your shopping cart, type a new quantity in the
appropriate field, then click 'Update'. To
remove an item from your shopping cart, click the 'Remove' button for that item. When
you have completed shopping, click the 'Checkout' button. Return
to top 
Checking
Out
After
you have reviewed the items in your shopping cart, click the 'Checkout' button
to start the checkout process. Return
to top Creating
A New Account
When you checkout, you will be
asked if you would like to "Create A New Account." If
you are a new customer and would like to create an account, click the 'Create
New Account' link. If
you do not wish to create an account, click the 'Place Order Without Account'
link. If
you are an existing customer, please enter your Login and Password, then click
'Login'. Return
to top Entering
Shipping Information
Complete the appropriate
"Ship To" and "Bill To" fields. The fields labeled in bold
are required. Click
the 'Continue' button at the bottom of the screen when you are finished. Return
to top Selecting
Your Shipping and Payment Methods
Select your
preferred shipping method from the drop down list. If you click to the right of
"Ship via" inside the rectangle, the drop down list will expand. Select
your shipping method by clicking it. Next
select your preferred method of payment from the drop down list. If you click
to the right of "Pay with" inside the rectangle, the drop down list
will expand. Select your payment method by clicking it. After
selecting both, click the 'Continue' button at the bottom of the page. Return
to top
Entering
Your Payment Information
Enter
your credit card information in the provided fields. Make sure you enter your
name as it appears on your credit card including your middle initial. When
entering your credit card number, it is not necessary to include dashes or spaces.
Select your expiration month and year from the drop down list. If you click '<Select
One>' to the right of "Expiration Date" a list of months will appear.
Select the appropriate month by clicking it. If
you click '<Select One>' to the right of the month, a list of years will
appear. Select the appropriate year by clicking it. If
you are paying with a check, enter your check number in the field labeled "Check
#." When mailing the check or money order, include your invoice number. Mail
the check or money order to:
Business Training
Experts
Dept. 42
1301 Cambridge Street, Suite 100
Minneapolis, MN 55343
USA After
inputting the proper information, click 'Continue' one time. It may take a few
seconds for your order to be processed. Return
to top Receiving
and Printing Your Invoice
After
your credit card is approved your order will be processed. The next screen will
be a copy of your invoice. A message will say, "Your order has been processed.
You will be receiving a confirmation email shortly. Please print this invoice
and keep it for your records." Please
print your invoice. Save the invoice and email for later reference. Return
to top
Ordering
From Business Training Experts
Placing an order
at BusinessTrainingExperts.com is easy. After adding items
to your shopping cart, follow the steps within the checkout
process. We
accept fax orders at 501-694-5339. Enter your payment
information within the checkout process. Print the payment information page,
and fax it to us. We will process the order the same day we receive it. Keep a
copy of the fax for your records. To
order by telephone, call toll free 1-800-521-7872 between 7 AM and 6 PM central
standard time. If you would like to place an order outside these hours, send an
email to info@BusinessTrainingExperts.com
and we will call you the next business day at your preferred time. Return
to top Our
Guarantee
Your
purchase at Business Training Experts is 100% guaranteed. If you are not satisfied
with your purchase, return it within 30 days for a full refund.
Return
to top Accepted
Credit Cards
We
accept:
- American Express, Visa, MasterCard, and
Discover credit cards.
Return
to top Methods
of Shipping
We ship orders via UPS, Federal
Express and U.S. Priority Mail. We choose the most economical method. If you have
a preferred carrier, please note this during the checkout process. Return
to top Using
a Government Purchase Order
We
accept government purchase orders, but you must set up an account with our sales
team prior to placing your first order. Please email info@BusinessTrainingExperts.com
to set up an account or call 1-800-541-7872. Return
to top
Minnesota
Residents Subject to State Sales Tax
If you
are ordering items from a Minnesota location, you will be required to pay Minnesota
state sales tax on your order. Return
to top International
Shipments and Taxes
We are very happy to help
our international clients meet their training and development needs. If you would
like to reach us by telephone, please call 011-612-827-3638. We are always available
via email at info@BusinessTrainingExperts.com. Additional
shipping charges will apply to orders outside the United States. International
orders may be subject to import duties and taxes. Return
to top | 
