Management and Supervisory Training Preview

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On this page you will find:

Ten core competencies our curriculum teaches,
Seven interactive components of each course, and
Two of the twenty-four courses along with their supporting materials.

If you have any questions call 1-800-541-7872 or complete a short form to have someone contact you.


*Twenty-four courses in The Leadership Journey* teach these ten critical skills.**
1. Accountability & Responsibility	6. Empowerment
2. Coaching / Mentoring	7. Improving Attitudes
3. Communication	8. Motivating Others
4. Conflict Resolution	9. Teamwork
5. Dealing with Change	10. Trust & Integrity

Pre Questions: Focus student attention to learning.
Video Instruction: Short, 20 minute videos are concise and engaging.
Note Taking Guide: Students increase retention by using multiple media at one time.
Post Questions: Open-ended questions help transfer new skills to the workplace.
Test: Measure student comprehension.
Personal Action Plan: Students write an implementation goal sheet to make sure they use new skills back on the job.
Group Activities: Role plays and discussion questions allow students to practice skills in a safe environment.

All components are available for self-directed, classroom, and blended learning approaches. (SCORM/AICC versions also available.)

Practical Steps for Managing Confrontation

If one can predict a crisis, the crisis can be avoided. You will learn:

How to prepare for confrontation
Steps to manage emotions
Methods to maintain two-way communication

	Take the Course (each link opens a new window)
	Group Study
	The support materials below are for use within a group training session.
		View/Print the Student Materials
		View/Print the Facilitator's Guide

The Foundation of Leadership

What is the essence of effective leadership? You will learn:

The difference between leadership and management
A practical definition of successful leadership
The essential element of leadership

	Take the Course (each link opens a new window) -This course is the introduction to The Leadership Journey curriculum.
	Group Study
	The support materials below are for use within a group training session.
		View/Print the Student Materials
		View/Print the Facilitator's Guide

Guarantee:
After completing one or two courses, if you don't think they provided ROI of at least three times your investment, let us know within 30 days and we will provide a full refund.

Corporate Office:
Business Training Experts
1301 Cambridge Street, Suite 100
Minneapolis, MN 55343, U.S.A.

Consultants available from:
6 am - 6 pm, Monday - Friday, CST
Call Toll Free 1-800-541-7872

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